Voya.ie Reviews

"Voya.ie" uses Shopify Payments for authorising payments. When a payment is being processed, Shopify Payments checks the post code entered for the billing address against the post code on file with the bank for the card used to place the order. If these post codes do not match, the payment may be declined. For affiliates to receive a commission, payment details need to be specified on Settings. The payment schedule will be notified on the Affiliate Guide page. Payments will only be sent for transactions that have been successfully completed. If there are any queries regarding orders placed on the website, one can contact at onlineinfo@voya.ie.

At Voya.ie, customers have a statutory right to a "cooling off" period. This means that customers have the right to return their order within 28 days from the day on which they acquire physical possession of the Products. Products must be returned unused and in their original condition with all packaging and documentation. It is recommended that customers get a "proof of return" from the shipping agent to guarantee the packages are safely returned. Unfortunately, any returns prior to being notified of this request cannot be accepted.

If a refund is desired on any unwanted goods, it will be offered less the cost of sending the item when the items are returned within 28 days from the date on which the products are acquired. Returns are a direct cost, and they cannot be refunded except in the case of faulty products. Refunds will be processed within fourteen (14) days of receiving the returned products, provided the products have been returned within 28 working days of acquiring them or evidence has been received that the products have been sent back. The same means of payment as used for the initial transaction will be used for the reimbursement.

For the shipping policy, Voya.ie delivers worldwide, safely, and securely using UPS courier. All parcels are tracked, and a delivery attempt will be made where possible by the courier. A signature is required upon delivery. If delivery is delayed for more than 21 days, customers have the right to refuse to accept the products. In these circumstances, any money paid for those Products and any delivery monies charged will be refunded. However, any other losses, costs, damages, or charges suffered due to delay in supplying or not supplying those Products will not be the responsibility of Voya.ie. Please be aware that any parcels returned due to non-collection will be subject to additional postage charges for resending Products. Charges for deliveries are calculated individually for each order and are added at the checkout. Deliveries are made during working days only.

"Voya.ie" is known for its Organic Beauty & Luxury Home Fragrances. Some of the popular products include the Oh So Scented Reed Diffuser | African Lime & Clove, Buoyancy | Luxury Body Butter, African Lime and Clove | Luxury Scented Candle, Renewal Eyes | 100% Organic Seaweed Eye Masks, and Orplex™ Body Seaweed Food Supplement. They also offer Exclusive Offer Hand Renewal Bundle and Indulgent Sea | Marine Bath Salts.

In addition to individual products, "Voya.ie" offers bundles of their best-selling products at a saving. These bundles are designed to work together to invigorate both body & mind.

"Voya.ie" believes in skin wellness and offers a revolutionary range of results-driven seaweed-based facial and body products. Each skin type is treated differently, with a specific type of seaweed carefully selected for use in each of their facial products.

Moreover, "Voya.ie" is committed to sustainability. They protect the biodiversity of the west coast of Ireland reefs through the sustainable and traditional harvesting practices of their core ingredient, seaweed. Their products are packaged using recycled, recyclable, or biodegradable materials. They use glass or 100% recycled plastics where possible and their carton packaging board is a special blend of FSC certified pulps using their own harvested seaweed. Their packing chips are 100% biodegradable and dissolve in water.

"Voya.ie" offers luxury organic products for the Body and Home. Their products are certified organic by the Soil Association, cruelty-free, and environmentally responsible and sustainable.

To contact Voya.ie for returns, an email can be sent to onlineinfo@voya.ie or a call can be made to +353 71 91 61872 within 30 minutes of placing an order for any changes or cancellations. When purchasing online at voya.ie, customers have a statutory right to a “cooling off” period. This means that customers have the right to return their order within 28 days from the day on which they acquire physical possession of the Products. To exercise this right of return, Voya.ie must be informed of the decision to withdraw from the contract by contacting their Customer Service Team at onlineinfo@voya.ie. Products must be returned unused and in their original condition with all packaging and documentation. It is recommended that customers get a “proof of return” from the shipping agent to guarantee the packages are safely returned. Unfortunately, any returns cannot be accepted prior to being notified of this request. Any breakages or damages must be reported within 24 hours of acquiring physical possession of the Products. If there is any dissatisfaction with the purchase, the Customer Service team can be contacted by email at onlineinfo@voya.ie. Please note that if the product was not purchased directly from www.voya.ie, then the retailer where the product was purchased should be contacted. Regrettably, products which were unsealed after delivery and are thus not suitable for return due to health protection or hygiene reasons cannot be refunded or exchanged (excluding those which are found to be faulty).

Yes, Voya.ie delivers worldwide using UPS courier.

Customers have the right to return their order within 28 days of acquiring physical possession of the products. Products must be returned unused and in their original condition with all packaging and documentation. Voya.ie will offer a refund on any unwanted goods less the cost of sending the item to you when the items are returned to us within 28 days from the date on which you acquired the products.

Customers can cancel an order or change an address by sending an email to onlineinfo@voya.ie or by calling +353 71 91 61872 within 30 minutes of placing the order. However, during peak promotional periods, it may not be possible to cancel or amend orders.

Voya.ie accepts Apple Pay, Google Pay, MasterCard, PayPal, Shop Pay, and Visa.